Message
Anonymous user ：
Postage
(2017-12-26 12:37:37)
Hello, saya ada berminat dengan satu mainan Transformer. Ia kata 'IN STOCK'. Ia juga kata POSTAGE(Free postage using Airpak in Peninsular Malaysia. We will revise the shipping fees after receiving your order). Saya ingin tanya, untuk penghantaran barang, adakah saya masih perlu bayar. Dikatakan 'shipping' adalah percuma. Saya merupakan pembeli yang tinggal di Johor Bahru, Johor. Apakah yang dimaksudkan ( we will revise the shipping fees after receiving your order). Bolehkah bantu saya menangani kekeliruan ini. Terima kasih. Bantuan kamu amat saya hargai.
Admin Replay：
Free postage using Airpak in Peninsular Malaysia, johor tak perlu bayar shipping fees lagi.
( we will revise the shipping fees after receiving your order) ni hanya untuk sabah sarawak dan luar negara area saje.
Message
ejoy ：
Open oder
(2017-12-20 13:31:00)
Good day... Can u open oder for iron factory war giant full set..?
Admin Replay：
preorder open, please purchase. thx
Message
Anonymous user ：
3A optimus prime
(2017-12-02 20:38:06)
Hi,do you ship this item worldwide ?
Admin Replay：
Hi,
Yes, we ship worldwide.
May i know which country are you from and which 3A optimus prime you are interested in?
Dear Admin,
I hope in future your website can include more/other courier services. The parcel arrived two days earlier but the was not a single contact made to me (the customer) about the delievery and so. I hope in future time, they should alert the customer when the parcel is ready to be picked up.
Admin Replay：
Hi,
We are sorry to hear that and we will address the issue to the courier company.
For parcel that >2kg you can select air parcel ya.
Thanks
Message
hanzapek92 ：
Parcel received
(2017-10-28 14:38:21)
Dear Admin,
The parcel received is in good condition.
Any chance bringing in the HOT SOLDIERS - HS03 - SOUNDTRACK by Mech Planet
Admin Replay：
Sorry but we are not bringing ya
Message
Anonymous user ：
How to preorder?
(2017-10-16 16:13:50)
Excuse me but how are we going to Buy items that are in preorder buy using Debit Card Maybank. Are those deposit will be transfer from debit Card and we need to pay the remaining balance.
Admin Replay：
Hi,
We advise to use online transfer/bank transfer/atm transfer if you wish to pay the deposit only.
If you choose to pay via eGHL it will take the full amount of the listing regardless how much is the deposit.
Scenario 1
(listing amount = deposit amount)
If the listing full price is not confirmed yet and full amount is equivalent to the deposit amount.Then you are paying the deposit only.
Scenario 2
(listing amount > deposit amount)
The price is confirmed and the deposit is lower than than the full amount, eGHL will proceed with the item price(listing amount)
If you need further assistance, please don't hesitate to ask us.
Thanks
Message
Anonymous user ：
Is Feral rex still in stock
(2017-10-16 11:35:48)
Is Feral rex and Crox Toy still in stock.
Admin Replay：
Hi,
Thanks for your inquiry but both then items is sold out.
